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Conversational Design For Effortless Customer Journeys

Rachel Ashby of Nuance Communications shares how conversational design can make your customers’ lives easier. Last weekend I got invited to check out a new restaurant in one of the hipster neighborhoods in Seattle. Given that I don’t live in the hipster scene, I typed in the address on my …

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A 10 Step Brand Development Strategy for Your Professional Services Firm

Your brand is perhaps your professional services firm’s most valuable asset. If this is true, then developing a stronger brand is your most important task (that’s why we developed our Brand Building Guide). Not convinced? Consider what a professional services brand is. Your Brand Defined A professional services brand is best …

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8 Strategies for Personal Branding Online in 2019

For years, I’ve been talking about how important personal branding is. But let’s not get confused by the semantics: Your personal brand is your reputation. And your reputation in perpetuity is the foundation of your career. Your personal brand is your reputation. And your reputation in perpetuity is the foundation …

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Understanding AI Chatbots, Challenges, Opportunities & Beyond

Source Artificial intelligence is changing the way we search and get things done and Chatbots are the real example of human aspiration to get rid of doing things which doesn’t excites them much. Recently i have been learning a lot of about AI powered chatbots and got quite fascinated by amazing …

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